Need it quickly? We’ve got 1000s of items in stock for delivery tomorrow.*
Choose your delivery day
Pick a day that suits you, Monday – Saturday. And get a timeslot on the day.
Keep an eye on your order every step of the way.
Click & Collect
Visit our West Yorkshire collection point. Learn more.
Delivery prices and areas
How much does delivery cost?
Our delivery prices vary depending on the size and weight of your order, with your final fee being calculated during the checkout process. For non-UK or Ireland deliveries, please call 03300 412 8834 (calls cost 13ppm plus your network access charge).
Do you deliver to all of the UK?
We sure do. This includes the Islands and Highlands of Scotland, and Northern Ireland. Enter your postcode at the checkout to get a delivery price. Our next day delivery service is only available to mainland UK and excludes postcodes: AB, IV, KW, PA, PH, HS, KA, ZE, PO30-PO41, IM, JE, GY, BT, TR21-TR25.
Do you deliver to Ireland (ROI)
Yes. Just select Ireland as your delivery country in the checkout. We also have a dedicated Irish website, buyitdirect.ie, which sells everything from the Buy It Direct Group, including laptops, tech, furniture and bathrooms.
Do you deliver to Europe?
Yes, we offer international delivery on smaller items to the following locations; Belgium, Denmark, Finland, France, Germany, Italy, Luxembourg, the Netherlands, Norway, Portugal, Spain, Sweden, Andorra and Gibraltar. For larger items, please call 03300 412884
*Next Day delivery excludes bank holidays and is subject to cut-off times.
We’ll do the hard work for you
Our handy team is here to help.
We'll unpack your product and then remove and recycle any packaging.
Room of choice
Get a product delivered to your ground floor room of choice.
Frequently asked questions
Can I track my order?
Yes, your order's status and tracking details are available in your account. Don't have an account? Sign up for one here. You'll need to use the same email address you used to place your order.
These products will be delivered as close to your front door as possible while allowing for obstructions, e.g. narrow streets, stairs (for flats), or general obstacles. Your driver is not insured to carry goods inside your property. So, we recommend having two or more able-bodied people receive the items and bring them inside. Any shipments fulfilled by a third-party courier will be a kerb-side delivery. Please note that your delivery date will be arranged before it takes place.
Do I get a delivery timeslot?
Most of our delivery partners will give you a timeslot on the day of the delivery. This is usually a window ranging from one to four hours, depending on the courier.
Can I collect my order from you myself?
Yes. We have two collection points; one in West Yorkshire and one in the East Midlands. In the checkout, you will see the option to collect your order – select your preferred location. Please note collection isn't available for orders paid via PayPal.
If your item arrives damaged, you can refuse to accept the delivery; just sign the driver's delivery sheet 'damaged' and contact us to let us know. This way, your courier can return the product, and we can quickly dispatch a replacement.
If you notice damage after accepting your delivery, please get in touch with us and we will talk you through the next steps. Alternatively, you can find out more over at our customer services hub.
What if I miss my delivery?
Our delivery partner will leave a note to explain your next steps. For large, two-person deliveries, there may be a redelivery charge.
I’ve ordered more than one item, will they arrive together?
We work with various couriers and suppliers, so if you've ordered multiple items, they may arrive separately. You'll receive a tracking code for each consignment to know when to expect your deliveries.
When will my item be delivered?
We'll send you an email when your order has been dispatched. You can also check your order's status and tracking details in your account. Deliveries take place between 7 am and 7 pm. And most of our couriers provide a specific timeslot on the day.
Can you assemble my furniture for me?
Yes, just call our helpful sales team on 0871 984 1924 for a quote and to discuss your options. Prices start from £80 depending on your location and the product you’ve ordered.
Furniture123 are part of the Buy It Direct Group; Reg. No. 04171412.
Buy It Direct acts as a broker and offers credit from a panel of lenders. For more information please click here.
PayPal Credit and PayPal Pay in 3 are trading names of PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulevard Royal L-2449, Luxembourg. PayPal Credit: Terms and conditions apply. Credit subject to status, UK residents only, Buy It Direct acts as a broker and offers finance from a restricted range of finance providers. PayPal Pay in 3: PayPal Pay in 3 is not regulated by the Financial Conduct Authority. Pay in 3 eligibility is subject to status and approval. UK residents only. Pay in 3 is a form of credit, may not be suitable for everyone and use may affect your credit score. See product terms for more details.
Buy It Direct Ltd is a limited company registered in England. Registered number 04171412. Registered office: Unit A Trident Business Park, Leeds Road, Huddersfield, West Yorkshire, HD2 1UA.