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Introducing our 123Care plan

For total peace of mind in your home.

F123 123care logo

We’ve created the ultimate warranty to protect your new furniture and to keep it looking new for as long as possible. With 123Care, you can rest assured we’ve got you covered.

What am I covered for?

Spills resulting in a stain

Spills resulting in a stain

Chemicals and corrosives, food and drink, cosmetics, ink and paint.

Accidental damage

Accidental damage

Rips and tears.

Pet damage

Pet damage

Three claims per duration of your cover, but there’s no limit to claims made for stains.

Structural defects

Structural defects

This is covered if they occur after the first 12 months.

Others Include: Loss of resilience, broken or warped framework, piston failure, lifting or peeling of hide on leather furniture, loose stitching, burns, scuffs, punctures, water marks, scratches.

FAQs about your care plan

  • What are the payment terms?
  • When does my cover start?
  • How do I make a claim?
  • What happens when I make a claim?
  • What if my product is beyond repair?
  • And, what’s not included?

More info

For more information about 123Care, see below:

  • For full terms and conditions, click here.
  • To view the Insurance Product Information Document (IPID), click here.
  • Please note: Your furniture warranty covers all of UK, including Northern Ireland. Unfortunately, this does NOT include ROI (Republic of Ireland).

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